Money Back Guarantee
With over 100 years of experience in leading the global language training market, we are confident that you will be happy with your Linguaphone course. That's why we have over 7 million satisfied customers worldwide and an unrivalled reputation for producing only the highest quality language courses. For your complete peace of mind, Linguaphone offers a 21 day money back guarantee on many of our courses. So, in the unlikely event that you are not happy with your course after 21 days, you can return it to us.
Why 21 days?
Linguaphone's Satisfaction Guarantee allows you to start studying your language and gives you enough time to try out the course and decide whether it is for you. If you are unsure of your level before purchasing, why not contact one of our helpful advisors for assistance.
How do I return my course?
To return your course, simply send back the product (and any free gift) to us in good condition to receive a refund.
Alternatively, please call our Customer Services team on:
UK: 020 36036554
ROI: 01 9022240
or by email to [email protected]
Does the 21 day trial include the statutory cooling-off period?
No, in addition to your 21 day trial period for CD courses, you are entitled to a statutory cooling-off period of seven business days. For more information on your right to withdraw from your purchase within the seven working days cooling-off period, visit the website of the Department for Business, Enterprise & Regulatory Reform (www.berr.gov.uk).
Does the 21 day guarantee apply to all Linguaphone products?
Unless specified, all Linguaphone CD courses ordered via this website (where the delivery and sales invoice addresses are within the UK, Republic of Ireland or Spain) are covered by our Satisfaction Guarantee.
This trial period does not apply to customers who have purchased allTalk or PDQ MP3 downloads or any other online subscription or downloadable services. Once you have confirmed any download or subscription order we will unfortunately be unable to refund your purchase unless otherwise indicated on the product page on this website.