Customer Service

If you cannot find the answer to your query on our Help page then please contact us by telephone or e-mail.

Our office is normally open between 9.00am and 5.00pm (GMT) Monday to Friday.

Sales

If you would like to buy one of our courses, or require technical assistance with ordering a course online, please contact us on:

Telephone

From UK: 020 3603 6554
From Republic of Ireland: 01 902 2240

Email: sales@linguaphone.co.uk

Customer Services

Once you have bought your course, if you have any queries please contact Customer Services on 

From UK: 020 3603 6554
From Republic of Ireland: 01 902 2240

or by email to sales@linguaphone.co.uk

Our Sales and Customer Service teams are available from 9.00am - 5.00pm Monday to Friday.

Returns

Linguaphone courses, where the delivery and sales invoice addresses are within the UK, ROI and Spain, are covered by a 21 day trial period. If at the end of this period you are not satisfied, please contact Customer Services on

From UK: 020 3603 6554
From Republic of Ireland: 01 902 2240
From Spain: 0044 203 603 6554

or email us at sales@linguaphone.co.uk to arrange the return of your course and claim a refund (less shipping fee). 

You will be requested to return the course by a standard postal delivery service to the address below. Please include your full name, address and order number. We would also recommend that you obtain a certificate of posting from the Post Office to keep as a receipt and proof of postage.

Send to : Product Returns, Linguaphone UK and Ireland, Unit 3, Oaktree Business Centre, Oaktree Business Park, Trim, Co Meath , Ireland

Returned courses are subject to inspection. Linguaphone reserves the right to reject any returned course that is not in saleable condition.

Please note that the trial period does not apply to MP3 downloads, uTalk or any other online subscription services

Linguaphone International

Linguaphone UK is part of the Linguaphone Group.  The Linguaphone Group has an extensive network of licensed partners around the world, offering adult English language courses under the Direct English and Linguaphone brand names and children's English courses under the Pingu's English brand.  For all international Master Licensing enquiries please visit www.linguaphonegroup.com or email opportunities@linguaphonegroup.com

Careers

Working with the Linguaphone Group overseas:

With over 200 English language training centres worldwide across our three international brands, Linguaphone, Direct English and Pingu's English, Linguaphone Group partners are often looking for experienced teachers, receptionists and customer service personnel. If you would like to be considered for any vacancies within the Group, please email your CV and cover letter to careers@linguaphonegroup.com, highlighting the country that you would like to work in.

Press

For all media enquiries, please contact 

From UK: 020 36036554
From Republic of Ireland: 01 902 2240

Alternatively, please email cst@linguaphone.co.uk

Postal Address:

Linguaphone UK & Ireland, C/O De Barra Publishing Ltd.

Unit 3, Oaktree Business Centre, Oaktree Business Park, Trim, Co. Meath, Ireland.

If you are posting your order, please make cheques payable to Linguaphone